FairPari contact: support by chat, email and Telegram

FairPari support email addresses

Writing straight to the right team speeds up the reply. The FairPari support addresses are:

• technical support: support-en@fairpari.com;
• questions and suggestions: complaints@fairpari.com;
• security department: security@fairpari.com;
• blocked accounts: block@fairpari.com;
• personal data protection: dpo@fairpari.com;
• public relations and advertising: marketing@fairpari.com.

That way your message does not get passed between teams. To unblock an account, for example, the address is block@fairpari.com.

Live chat and Telegram

The chat opens from the green button in the bottom right corner of the site. An automated assistant answers first with the most common questions; to talk to a person, ask for an operator. On Telegram, support runs through FairPari_bot. The contacts page also has a form with name, email and message fields.

When to contact FairPari support

Support handles account, payment and bonus matters. The most common requests are:

• questions about deposits and withdrawals;
• bonus activation and rollover;
• document verification (KYC);
• blocked account or lost access;
• account closure.

Keep your account number handy: it appears in My Account and on the deposit page, and it speeds up support.

Responsible gambling

If gambling stops being fun, reach out for help. FairPari keeps a Responsible Gambling section with guidance and contacts of support organisations such as Gamblers Anonymous. Support will also close your account on request.